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Leaders looking to make a greater impact and to improve the performance improve performance of their team can do this by improving their emotional intelligence. That is, their ability to notice, understand and influence emotions.
Research has proven that there is a clear link between emotional and social intelligence in improving and leadership effectiveness. Emotional intelligence in a leader is key to their capacity to facilitate emotions in others that drive high performance and employee engagement.
Emotional intelligence and leadership competencies reflect what leaders do with their emotional intelligence in the leadership of people. The Genos model of emotionally intelligent leadership competencies is shown below.
Awareness of others, often also referred as social awareness, is the ability to notice and understand the emotions of others. Whilst self-awareness discussed in the previous blog is all about looking inward, this is all about looking outward: being able to observe and learn about others and behave and respond accordingly.
Given that leadership is all about people, it is easy to understand why developing a better understanding of how others feel and react is an essential skill of leadership. Leaders who have developed this skill are better at adapting, persuading and motivating their team.
So, to further develop emotional intelligence in management and leadership and leadership, we need to invest in raising our awareness of others. Here are a few tips to get you started on practising and developing this essential skill.
Perhaps the most important tip is to just be curious and enjoy the process of getting to know others around you to a new and deeper level.
If you would like to find out more about emotional intelligence and how Questline can help you or your organisation understand, assess and develop emotional and social intelligence in and leadership get in touch. Contact us
Steph Nellis is a director and coach/ facilitator at Questline and a Qualified Practitioner of Genos Emotional Intelligence assessments.