Client Story
Impact within UK Energy company
To develop and deliver an internal leadership and management development programme
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Insight | Assessment tools for global clients
Focus Area: Insight - How we use assessment tools - DISC, Facet 5, Genos EI to build insight with global clients
Collaboration | with UK Academy Trust
Focus Area: Collaboration - facilitated group workshops and 1-1 leadership and exec coaching to develop a trust-wide cultural vision, supporting values and guiding principles.
Impact | with leaders and managers at UK energy company
Focus Area: Impact - developing and delivering a bespoke talent development programme across multiple levels of seniority and multi-disciplined group.
Agility | with global Digital Insights Project Team
Focus Area: Agility - developing an agile framework to deliver a Proof of Value software project.
Support | with growing Ecological Consultancy
Focus Area: Support - How our flexible monthly coaching solution helps an ecological consultancy support their leaders and managers.
This UK based energy company with over 200 employees, geographically dispersed across the North of England and Scotland wanted to roll out a group wide talent development programme as part of the launch of a new strategic initiative.
The HR Director, who was tasked with establishing and sponsoring the programme, was specifically looking for a group-wide programme to support their diverse and co-located workforce.
Questline was approached as part of the sourcing and procurement process and worked closely with the sponsor to develop a bespoke proposal which was ultimately accepted.
The client wanted to:
Working through our IMPACT focus area, we proposed a blended group and 1:1 coaching approach with a minimum of 1 hour calls per fortnight which would be remote, The use of high quality coaching approach ensured that multiple levels and disciplines could be catered for as there was no hard agenda set other than working with the person in front of us in pursuit of their goals.
Each cohort started with a discovery call with the Sponsor to go through specifics of the group and any additional information such as assessment or developmental pointers.
The cohort kicked off with a tailored group workshop and coincided with the 1:1 contracting and goal setting.
A period of 1:1 coaching followed over a number of weeks with regular sessions planned into the diary in advance. The sessions were remote which optimised attendance rates and allowed delegates to dial in from their respective locations.
A mid-point group check-in was planned for each cohort which enabled the group to discuss their experiences so far and further crystallise their progress and goals. At this point the concept of the Blueprint was re-emphasised to the group.
A further period of 1:1 coaching followed and the focus being on landing the learning within the personalised blueprint and testing it in real-world situations.
A final group session enabled the group to land their learnings and present their blueprint to the group if they wanted to.
There was further opportunity to go through the blueprint in a 1:1 landing session with the coach as well as a final session with the sponsor.
The cohort completed with a final meeting with the sponsor to talk through any learnings and timings for next group.
Pre-meeting with sponsor to set themes and cohort blend
Insights in form of DISC input surfaced (where relevant)
Group Workshop Kick off
1:1 contracting, goal setting and coaching
Mid Point Group check-in
1:1 Coaching and landing sessions
Group Landing session
Feedback with sponsor and plan for next cohort
Questline was able to develop and deliver the IMPACT programme to over 50 employees, across multiple cohorts and spanning 3 years.
The programme delivered to multiple levels of seniority and attained an average programme rating of 9 out of 10 across over 50+ delegates.
The sponsor gave the programme 10 out of 10 and a 10 for likelihood to recommend.