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Our Focus Areas / Support

Focus Areas

Support

Flexible coaching partnerships to enhance employee wellbeing and engagement.

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Why is Ongoing Support to Staff so Important?

Ongoing support  for employees during times of transition is key to maintaining employee wellbeing, morale and engagement, reducing anxiety and uncertainty as well as reducing resistance to change. In the longer-term, employee collaboration and teamwork can be enhanced, in-turn improving retention rates.

This is why Support is a Questline Focus Area.

What are Most Effective Ways to Support Staff?
  • Emotional and psychological support
  • Training and development support
    • Professional development
    • Onboarding / role specific training
    • Coaching and mentoring through challenges
  • Technical and operational support
    • Operating Procedures
  • Leadership support
  • Encouraging balance within work and outside
  • Collaboration support
  • Career advancement and growth support
  • Organisational change and transition support
How Can Organisations Provide Effective Support to Staff?
  • Clear and regular communication
  • Emotional and psychological support
  • Training and development
  • Leadership and Management support
  • Coaching and mentoring
  • Clarity of roles and expectations
  • Defining expectations/goals
  • Focus on team collaboration
  • Invest in support during key milestones
    • Onboarding for new starters
    • New roles/ promotions
    • Changing team or structure
    • New role remit
    • During times of re-organisation (particularly head-count reduction)
    • During business transformation
How Can Questline Help Provide Ongoing Support to Staff?
Support in defining what good support for transition looks like
Initial coaching for new starters
Coaching for those exiting organisation
Coaching for those in transition
Long-term coaching hours available to staff
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  • "I have learned to channel challenges to opportunities”
    "I can now rationalise open discussions which has improved my communication and management styles to work more efficiently with the team.”

    MH- Project Manager

    View case study
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